7 Steps to Develop a Chatbot for Your Business

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Since a few years, chatbots are here, and they will not go away any time soon. Facebook popularised the chatbot with Facebook Messenger Bots, but the first chatbot was already developed in the 1960s. MIT professor Joseph Weizenbaum developed a chatbot called ELIZA. The chatbot was developed to demonstrate the superficiality of communication between humans and machines, and it used very simple natural language…